I’m helping from far away.
You can’t drive over after the appointment. You can still know what happened, and be ready when the phone rings.
What to do first
With or without Agensy.
Get permission to talk with the doctors
Ask your parent to sign a HIPAA authorization at each doctor’s office naming you, so staff can speak with you.
Know the names and numbers
Primary doctor, specialists, pharmacy and insurance. Keep them on one face sheet.
Find someone local
A neighbor, a friend from church, a nearby relative or a care manager who can check in and call you.
Ask for notes after every appointment
Whoever goes writes down what changed, what to do next and when the next visit is.
Plan visits around what matters
Time a trip with an important appointment, and use it to update paperwork and look around the house.
Start with one parent. It’s free for 30 days.
No credit card. Invite the rest of the family when you’re ready.